Corrections

Last updated: 23/07/2026

Reporting an error or raising an editorial complaint

Proximity News Network aims to publish accurate and responsibly produced journalism.

We welcome information that may help us correct a significant error, clarify unclear material or improve the accuracy of our reporting.

This Corrections Policy applies to all publications owned or operated by Proximity News Network Ltd.

How to contact us

To report an error, request a correction or raise an editorial complaint, please use our Contact page or via email at contact@proximitynewsnetwork.com.

Select “Correction” and provide:

the name of the publication;
the headline of the article;
the article URL;
the publication date, where known;
the exact words, image or claim you believe is inaccurate;
an explanation of why it is inaccurate or misleading;
supporting documents or evidence;
the correction or outcome you are requesting;
your name and contact details; and
your relationship to the person, organisation or issue concerned.

Providing this information helps us assess the matter fairly and efficiently.

Complaints should not contain information that you are not legally entitled to disclose.

What we will consider

We will consider:

whether the content is factually inaccurate or materially misleading;
the reliability and relevance of the evidence provided;
the seriousness and prominence of the issue;
whether the article accurately reported an allegation, quotation, court proceeding or third-party statement;
whether the information was accurate at the time of publication;
whether an update is more appropriate than a correction;
privacy, legal and public-interest considerations; and
whether the complainant is directly affected.

A disagreement with an opinion, editorial judgement or accurately reported statement will not necessarily justify a correction.

Our process

We will normally:

record the complaint;
check that sufficient information has been provided;
review the published material and relevant editorial records;
seek further information where necessary;
consult the journalist, editor or source where appropriate; and
decide what action, if any, is required.

We aim to acknowledge a sufficiently detailed complaint within five working days and provide an initial substantive response within 20 working days.

Complex, legal or evidence-heavy matters may take longer. These periods are targets rather than contractual guarantees.

Urgent issues involving immediate safety, active court restrictions or clearly serious legal risk should be identified prominently in the submission.

Possible outcomes

Depending on the circumstances, we may:

make no change;
correct a factual error;
amend a headline, caption or image;
add a clarification;
add an update;
add a correction note;
provide a right of reply;
publish a separate correction;
remove or anonymise particular information;
restrict search-engine indexing;
remove content in exceptional circumstances; or
apologise where appropriate.

The remedy will be proportionate to the significance, reach and potential impact of the original material.

Correction notes

Where a substantive change is made because material was significantly inaccurate or misleading, we will normally add a correction or clarification note explaining the material change.

Routine changes to spelling, grammar, formatting, broken links or other non-substantive matters may be made without a formal note.

Prominence

The prominence of a correction will depend on:

how prominent the original error was;
whether it appeared in a headline or social-media post;
how widely it was distributed;
how long it remained available;
the seriousness of the inaccuracy; and
the potential harm caused.

A correction will not deliberately be placed in a way that makes it unreasonably difficult to find.

Updates are not necessarily corrections

News develops over time.

Adding later information, a response, an outcome or a subsequent event does not necessarily mean that the original article was inaccurate when published.

Where appropriate, an article may be marked as updated rather than corrected.